Like others, we have also been confronted with a family member or friend going through hardship. We never quite knew what to do, or how to respond. And while sending chocolates and flowers seemed like a nice gesture, it didn’t seem particularly helpful. 

We looked for a community mobilization platform but couldn’t find anything we liked, so we developed our own from scratch.

We have spent two years designing and architecting Karelane. We have spoken to hundreds of patients, medical professionals, caregivers and even a few behavioral scientists to build a platform that can make a real impact. 

Try it out and let us know what you think. And if you think we are missing features, let us know and our development team will look into it (please email us at hello@karelane.com).

And here is an interesting fact: research shows that individuals with strong support groups have higher chances of surviving a serious illness than those without!

We really don’t like platforms that monetize on personal information, so we promise to never sell your data, protect your privacy and maintain the highest security standards.

Your Group is the central hub where everything happens. Spend time there. Interact with others. See and feel the real impact you’re creating.

Private Groups are closed groups that are only visible to invited members. They aren’t publicly displayed. You will need a code to access a Private Group, which is automatically generated by the Group mobilizer. 

You can join a Private Group in your Menu where you will be asked to enter a code. The organizer will then approve your access. 

Public Groups are open groups that are publicly displayed. Anyone can request access and participate in a Public Group. You want to set up a Public Group if you are organizing an effort that allows for the wider community to participate.

Please try to login using a different address.  Or request to have your password reset. You will not be able to request a password for an email address you didn’t already use, as the platform only recognizes email addresses that have been registered.

Visit the login page and click on “Forgot your password?” We will send you an email with a temporary password. After you login with the temporary password, our screens will guide you through the password change process.

Visit the Menu screen and click on your photo on the left top corner. This will take you to your profile where you can make any changes, including hiding or displaying your email address. 

Within these settings (which you will see in the Profile Tab), you can also control what Notifications you want to receive.

If you have not been invited to a Private Group by the organizer, you will not be able to see it. To access Private Group with a code, go to your Menu and click Join Private Group and then enter the six-digit code that you have received. Click on Join to request access to the Group. The Group organizer will then grant you access.

Actions are actionable items that sit within a Kare group. You are able to create three types of Actions: Tasks (for example, pick up groceries for a relative); Events (organize a dinner or movie night); Fundraiser (raise money for a friend who needs monetary support). 

Only group organizers and admins can set up Actions. You can add an Action in the Actions tab.

We are not perfect and there may be a missing feature (and even an occasional tech bug). But we are on a mission to build strong and caring communities. Our team is keen to learn from you to improve, amend and add tools to help you better manage caregiving.

Please share your thoughts, ideas and suggestions. We would also love to hear how Karelane has helped you, so share your success stories too.

Email us at hello@karelane.com and we promise to get back to you.

Please email us at hello@karelane.com and will address your concerns and requests right away. 

If you need to delete your account for any reason, email us and we will take care of it. We would truly be devastated to see you go unless it’s because you have successfully completed a caregiving endeavor.

Karelane is free to use. We are trying out a totally new business model but need your support to make it work.  

We will not monetize on your data or advertise on the platform. We only ask you to tip us (similarly to when you tip your barista or waiter) when you make a donation on Karelane’s fundraising feature. This allows us to manage our overhead. 

Please also tell  your friends about Karelane so that we can serve you for a long time to come.